NOTIFICATION OF YOUR RIGHT OF WITHDRAWAL
You have the right to withdraw from this contract within 14 days, without indicating any reasons. In order to exercise Your right of withdrawal, You must notify the seller of Your decision to withdraw from this contract by an unequivocal declaration (e.g. by a letter sent by traditional mail or e-mail). The contact information is given below:
P.H.U EDANO Piotr Stykała
64-600 Oborniki
Uścikowo 54
Poland
edano@o2.pl
The deadline to withdraw from the contract expires after 14 days from the day on which you came into possession of the goods, or on which a third party other than the carrier and indicated by You came into possession of the goods. In order to meet the withdrawal deadline, it is sufficient to send Your communication concerning Your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of the exercise of the right of withdrawal: If you withdraw from the present contract, we shall reimburse you for all payments received, including the shipping costs (except for any additional costs resulting from the method of delivery chosen by your party, other than the cheapest usual delivery method offered by us), without delay and in any event no later than 14 days after we have been informed of your decision to withdraw from the contract. We will refund your payment using the same means of payment as you used for the original transaction, unless you have expressly agreed otherwise; under no circumstances, you will not be charged any fees in connection with such refund. We may withhold the refund of payment until we have received the goods or until we have received evidence of having it sent back to us, whichever occurs first.
You shall return the goods to us immediately, in any case no later than 14 days from the date on which you notified us on your exercise of the right of withdrawal from the contract. The deadline shall be deemed to be observed if you dispatch the goods before the expiry of the term of fourteen days.
Return or hand over the goods to us immediately and in any event no later than 14 days after you have informed us of your withdrawal from this contract. The deadline is met if you send back the goods before the expiry of the 14-day deadline.
You shall bear the direct cost of returning the goods.
You shall bear the costs of a possible loss in value of the goods only if this loss in value is caused by handling of the goods which is not required to examine their condition, characteristics and functioning.
We point out that You are responsible for any reduction in the value of the good, resulting from its handling other than what was necessary to establish the nature, characteristics and functioning of the goods.
Personal data provided by You, shall be processed by the Seller for purposes related to the performance of your withdrawal from the contract and the fulfilment of the related demands, on the principles set out in the relevant legal provisions. You are entitled to request the data administrator to access Your data, their correction, deletion or limitation of processing, or object to the processing, as well as the right to lodge a complaint to the supervisory authority. Additional information is included in the document: "Information from the personal data controller".
You may use the model withdrawal form, but this is not mandatory.
THE MODEL WITHDRAWAL FORM
NOTE: this form should be filled in and returned only in case of withdrawal from the contract.
………………………., ……………………………….
…………………………………………
(Customer's first and last name)
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(Customer's mailing address)
…………………………………………
(phone number / email for contact)
P.H.U EDANO Piotr Stykała
Uścikowo 54
64-600 Oborniki
Poland
edano@o2.pl
WITHDRAWAL FROM A CONTRACT CONCLUDED REMOTELY
I hereby declare that I am withdrawing from the distance sales contract concluded on ………………………………………… concerning the purchase of the following goods ………………………………………………………………………………… at the following price of ……………………………
The goods were delivered / collected on …………………………………………………..
In view of the above, I state that I will immediately return the goods, no later than within fourteen (14) days. Hereunder I indicate the data for the refund of the price of the goods, which should take effect immediately, no later than within fourteen (14) days. …………………………………………………………………………..……………………
…………………………………………………………………………………………..……
I am aware that the personal data I have provided shall be processed by the Seller for the purposes related to the performance of the withdrawal from the contract and the fulfilment of the related demands and in accordance with the rules set out in the relevant legal regulations. I acknowledge that I have the right to demand from the data controller to have access to my data, to correct, delete or limit the data processing, or to object to its processing, as well as the right to lodge a complaint to the supervisory authority.
……………………………………………………
(first and last name and the Customer's signature,
if the form is sent on paper)
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A COMPLAINT NOTIFICATION FORM
………………………., ……………………………….
…………………………………………
(Customer's first and last name)
………………………………………..
…………………………………………
(Customer's mailing address)
…………………………………………
(phone number / email for contact)
P.H.U EDANO Piotr Stykała
Uścikowo 54
64-600 Oborniki
Poland
edano@o2.pl
COMPLAINT
I declare that I am submitting a complaint regarding the sales contract, concluded on ………………………………………… concerning the purchase of the following goods:
1) ………………………………………………………………… for the price of ……………………………………,
2) ………………………………………………………………… for the price of ……………………………………,
3) ………………………………………………………………… for the price of ……………………………………
The good(s) indicated above are defective because: ……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
I attach / do not attach* photographs illustrating the above mentioned defectiveness of the goods.
The above-described inconsistency of the goods with the contract is significant / not significant*.
Therefore, if a complaint is accepted, I request for**:
1) the Seller presents a suggestion as to how to remove the defect, or
2) I demand that the goods be replaced with a new one, or
3) instead of replacement of the goods I demand removal of the defect, unless it is impossible to bring the goods to conformity with the contract in the way chosen or it would require extraordinary costs in comparing with the method proposed by the Seller. I acknowledge that the value of the goods without defects, the type and significance of the defect found, as well as the inconvenience to which I would be subjected by other means of satisfaction shall be taken into account while assessing the excessive costs.
4)….…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
I am aware that the personal data I have provided shall be processed by the Seller for the purposes related to the performance of the withdrawal from the contract and the fulfilment of the related demands and in accordance with the rules set out in the relevant legal regulations. I acknowledge that I have the right to demand from the data controller to have access to my data, to correct, delete or limit the data processing, or to object to its processing, as well as the right to lodge a complaint to the supervisory authority.
……………………………………………………
(first and last name and the Customer's signature)
Additional information from the Seller:
Personal data provided by the Client, shall be processed by the Seller for purposes related to the performance of Client’s withdrawal from the contract and the fulfilment of the related demands, on the principles set out in the relevant legal provisions. The Client is entitled to request the data administrator to access the data, their correction, deletion or limitation of processing, or object to the processing, as well as the right to lodge a complaint to the supervisory authority. Additional information is included in the document: "Information from the personal data controller".
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* delete as appropriate.
** a choice should be made, the remaining items should be deleted.